Your brand’s 24/7 autonomous shopping assistant. We build custom AI agents that don’t just answer FAQs—they navigate your catalog, upsell your visitors, and handle 80% of your support volume with zero monthly overhead.
Customer
10:30 AM
Noa
Hydra Glow Moisturizer
$32.00
Customer Service
headset_mic2.4m
Conversations handled
+18.3%Avg. response time
23s
-32%Support team size
-28%
in 6 monthsSavings
monitoring$45k
/mo
Tasks automated
24,592
+8.1%Ready to see Noa work in your store?
calendar_month Book a Strategy Call30-min session · Custom demo included · No commitment
Traditional models are breaking under pressure. The choice has always been between high costs or poor experiences. Until now.
Online
I ordered a pair of shoes last Tuesday but need to change the shipping address. Is it too late?
Hi! I found your order #8923. It hasn't shipped yet.
Action required
local_shipping Update Shipping Address
Please provide the new address, and I'll update it right now.
Noa doesn't just read scripts. It integrates with your entire tech stack—Shopify, Zendesk, Gorgias, Stripe—to take real actions on behalf of your customers.
Handles returns, exchanges, subscriptions, and order tracking end-to-end without human intervention.
Recommends products intelligently based on current cart contents and browsing history.
Our agent connects to your shipping provider and Shopify backend. It doesn't just give a tracking link; it explains the status in plain English and provides delivery ETAs, resolving the #1 source of ticket volume instantly.
The agent scans every incoming email. It replies to the routine, ignores the spam, and flags high-priority VIP customers or urgent complaints for your human team to handle immediately.
Guide users to the right products with personalized recommendations based on their specific needs and browsing history.
Hydra Glow Moisturizer
Fluently converse with customers in over 50 languages, expanding your global reach effortlessly.
Automatically detect sensitive or high-risk conversations, tag them, and instantly notify your team on Slack (or your preferred tool) so nothing slips through the cracks.
Gain deep insights into customer pain points and popular requests through a Conversations report sent each month.
Top topics
Conversations report
2.4m
+18.3%
vs last month
A Digital Employee, Not a New Dashboard.
The biggest hidden cost of new software is the time it takes your team to learn it. Our system requires 0 training.
Your team stays in Intercom, Zendesk, or Shopify. They don't need to log into a new AI Platform.
The AI works directly inside your existing helpdesk. It drafts replies, tags tickets, and updates orders exactly where you already work.
Everything looks the same, but functions at 10x speed. Your team simply notices their 'Pending' folder stays at zero.
Works where you already work
We helped a brand reduce their active CS headcount by 60% — while increasing conversion through real-time product recommendations. By automating the repetitive, their team only touches what truly matters.
Get Your Implementation QuoteWe don't give you a login and a manual. We give you a finished result — a trained, installed, live Digital Employee. Your first working agent is always within two weeks.
We map your current ticket flow and identify the 80% we can automate immediately. You'll see exactly where time and revenue are leaking before we build anything.
We brain-dump your brand voice, product data, and custom FAQ database into the agent. It learns to sound exactly like your best sales and support rep — not a robot.
We plug directly into your existing Shopify and Helpdesk. Your team stays in Intercom or Zendesk — nothing changes except everything works at 10x speed.
You stop paying for VAs and start watching retention grow. The Digital Employee is yours — a permanent infrastructure asset, not a monthly subscription.
“They really took the time to understand how our support actually works before building anything. The whole thing felt collaborative, not like we were just handed a generic system. What they built fits our workflow really well and has made things a lot easier for us. On top of that, the pricing felt very fair for the value delivered. Would definitely recommend.”
The system they built fits naturally into how we already work. Our CS reps have gone from handling 300+ tickets a day to roughly 10 each. Super solid experience overall, would recommend Nodewave”
The most successful brands don't just solve problems — they create experiences. Tell us what you're working on. We'll respond within two hours with a diagnostic of exactly where automation makes a measurable difference.
hello@nodewave.co